QA scorecards, dispute workflow, dashboards and action plans — in one clear, actionable platform.
A simple, clear and traceable workflow — designed for call center operations.
Select calls and context.
Scorecard and compliance.
Review, decision, history.
Actions, owners, follow-up.
KPI trends & exports.
Flexible packages based on your team size and monitoring needs.
For structured quality operations.
For multi-team / multi-site operations.
Yes — criteria, weighting and rules can be adapted to your process.
Yes, exports and summaries for quality & management reporting.
Fast onboarding depending on your organization and scorecards.
Yes — assistance and guidance depending on the plan.
Personalized demo + pricing based on your team.